LOTTO NETWORK PRIVACY POLICY

We are committed to ensuring your privacy and security of the data you provide to us.

The purpose of this document (the "Privacy Policy") is to let you know what kinds of information Glamorgan Lotto, (operated by Lotto Network Limited, "we", "our" or "us") may gather about you as a result of your use of the Glamorgan Lotto website (the "Web Site"), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of the information.

Personal data

Personal data, or personal information as we sometimes call it, means data relating to an identifiable living person. Users of the Web Site ("Players") will from time to time provide us with personal data, such as their name, address, telephone number and debit or credit card details, such as during this Web Site's registration process or when interacting with our customer service personnel.

We provide this Web Site and the services provided on it (the "Service"). Your personal data will be collected, processed, stored and used by us, and passed to and processed by our subsidiary and/or affiliated companies (including MyLotto24), Glamorgan Lotto (the "Club") and data processors acting under contract with us to provide and promote the Service, to facilitate Players' bets, to process payments you make to us, to verify Players' identity, to protect both Players and the operations of Lotto Network and MyLotto24 from fraud, to provide customer support, and for other purposes referred to in this Privacy Policy and Glamorgan terms and conditions, which govern your use of the Web Site. Terms used in this Privacy Policy have the same meaning as they do in those terms and conditions.

Transfer of data outside EEA

The data that we collect from Players may be transferred to, processed and/or stored at, a destination outside the European Economic Area ('EEA'). It may also be processed by staff, operating outside the EEA who work for us or for one of our suppliers. Countries outside the EEA may not have as well developed data protection laws to protect your information as those inside the EEA, but we will take all reasonable steps to ensure that personal data processed on our behalf is treated in compliance with those laws and this Privacy Policy.

Verification

We will validate your name, address and other personal information supplied by you during the registration process against appropriate third party databases. By accepting this Privacy Policy you consent to such checks being made. In performing these checks, personal information provided by you may be disclosed to a registered credit reference agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.

Cookies

The Web Site uses cookies to deliver a better and more personalised service to Players. This section explains what cookies are, how they are used on the Web Site and how to manage their use.

What is a Cookie?

Cookies are small text files containing small amounts of information which are sent to and stored on your computer, smartphone or other device when you access a website. Cookies are generally used to improve and enhance the user experience.

Use of Cookies on the Web Site

Cookies may be used on the Web Site for a number of reasons. This includes, but is not limited to, the following:

  1. to allow Players to choose and maintain their account preferences;
  2. to monitor and collect information about transactions placed on the Web Site;
  3. to monitor the number of visitors to our Web Site and see how visitors move around the Web Site; and
  4. for fraud prevention purposes and to generally safeguard privacy.

A list of the cookies that we use and their function is below:

Cookie Lifetime Purpose
Session-ID Session When connecting with our server, your device will be allocated a remote number ("session-ID"), which enables our server to identify your device during the session. The session-ID facilitates usability of the website, will be deleted automatically upon termination of the browser, and will not be submitted to third parties.
__utma; Varies - session to as long as the browser/user allows. Google Analytics tracking cookie (www.google.com/analytics/). These cookies give us information on how users move around the website. We use the data to see what is popular on the site and not, which enables us to work to improve the site. The data cannot be used to identify you and we will not share the data with third parties.
__utmb;
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In certain cases, the Web Site may also employ flash cookies. Flash cookies are used to improve and enhance your web browsing experience (such as enabling advertising to be specifically tailored to your interests or facilitating purchases to be transferred to your shopping basket when making a purchase). For further details about flash cookies, please visit: kb2.adobe.com/cps/526/52697ee8.html. To adjust your preferences for Flash cookies (and whether or not you wish to accept them for the Web Site or other websites), please visit: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

You may delete and block all cookies from the Web Site, but parts of the Web Site may not then work. Most web browsers allow some control of most cookies through the browser settings, for example you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org. To opt out of being tracked by Google Analytics across all websites visit tools.google.com/dlpage/gaoptout.

Marketing communication

Contact information which you provide to us will be provided to MyLotto24 and the Club who, if you agree, may contact you with information and offers regarding products and services related to the Club.

Email and SMS Communications. We may give you the opportunity to opt to receive SMS or emailed newsletters and/or marketing communications in relation to our MyLotto24's or the Club's services and products that we think may be of interest to you; each such communication will give you the opportunity of opting-out of receiving future similar communications.

Post. The Club may send marketing materials to you by post. Other than MyLotto24 and the Club, we will not provide your address to others for this purpose.

Please note that we reserve the right to send you important emails concerning your account or important changes to this Web Site. These emails are an integral part of the Service, and cannot be opted-out of, unless and until your player account has been cancelled or terminated. Please ensure that the email address we hold for you is kept up-to-date and that you have full access to it. If you change email address, then you must inform us of the new address through your player account details.

Protecting your personal data

We take appropriate technical and organisational measures to guard against unauthorised or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our Web Site reduce the likelihood of security problems to a level appropriate to the type of data involved. We have security measures in place to protect our Player database and access to this database is restricted internally. However, it remains each Player's responsibility:

to ensure no-one else uses the Service while the Player's machine is "signed in" to his/her player account;

to sign out or exit from the player account when not using it; and

to keep his/her password or other access information secret.

Retention and disposal of data

We will retain your personal data only as long as is necessary for the purposes to which you consent under your agreement(s) with us and this Privacy Policy, or as is required by applicable law, and then we will delete it.

Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.

Updates

We reserve the right to update this Privacy Policy from time to time. If changes are made to this Privacy Policy you will be notified via a link to the Privacy Policy on the homepage of the Web Site. By using the Web Site you acknowledge that you have read and accept the terms of this Privacy Policy and you consent to the use of your personal information as set out in this Privacy Policy.

Your personal information

To inspect, change or correct your identity and contact information, please sign in to your player account.

Further information

If you have other questions about the handling or protection of your personal data, a written enquiry should be addressed by email to service@glamorganlotto.com, or by post to:

Customer Relations Manager
Glamorgan Lotto
Lotto Network Ltd
5th Floor - One New Change
London
EC4M 9AF
United Kingdom

Customer Service

Call 0207 048 9448 8am - 8pm, Mon - Sat
E-mail service@glamorganlotto.com

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